Shipping policy

Shipping Locations: We currently ship within the United States.

Processing Time: All orders are carefully packaged and shipped within 2–4 business days of purchase. You will receive a confirmation email with tracking information once your item ships.

Shipping Rates: We offer free shipping on all U.S. orders. The shipping cost is included in the price of each item.

 Carriers: We ship via USPS Priority Mail, UPS or FedEx. 

 Insurance:   All items over $150 are automatically shipped, fully insured up to $500.

 If you would like additional insurance or signature confirmation, please contact us before checkout.

Packaging: Jewelry is packaged securely and attractively--ready for gifting or personal enjoyment.

 Antique items are packed with extra care due to their delicate nature.

 Lost or Damaged Packages: If your package is lost or arrives damaged, please notify us within 7 days.    We will assist you with filing an insurance claim and finding the best resolution.  

Delays-Please note that delivery times are estimates and may be delayed due to weather, holidays, or carrier issues.

Questions?    Feel free to contact us at sally@sallyoneilljewelry.com with any shipping questions.